Terms and Conditions

By purchasing tickets or enrolling in classes with Staged in Kuwait you are agreeing to the following terms and conditions:

TICKETS AND EVENTS

  • The age limit indicated on the show publicity must be respected. Guests under the required minimum age will be refused entry.
  • Unaccompanied children will not be admitted.
  • NO exchange or refunds are permitted unless the event is cancelled or postponed.
  • Only tickets sold via our official sales channels shall be honored.
  • Tickets are only valid for the day, time, and seat number displayed thereon.
  • Tickets may not be resold or offered for resale under any circumstances.
  • Tickets shared over social media with the barcode visible before the start of the show will be cancelled.

LIVE PERFORMANCES

  • Performances start at the time advertised on your ticket. Patrons should be in their seats with at least 5 minutes to spare ahead of curtain up.
  • Auditorium doors will close at the start time indicated on the ticket. Late entries will not be allowed except during the intermission.
  • Should the ticket-holder decide to exit the venue during the performance,  re-entry may not be granted to the auditorium due to security reasons.
  • NO cameras, phones, or video recordings are allowed to be used during the show.
  • NO food or drink is allowed to be carried into the auditorium.
  • Neither the promoter nor the venue can accept responsibility for items lost or stolen at the venue.
  • We reserve the right to remove ticket holders, or deny entry to those, who cause a distraction to other audience members or do not respect the venue rules or our staff

CLASS ENROLMENT

  • A fixed deposit fee is required to secure a seat in the class and covers a two week trial period.
  • Term fees must be paid in full during the course of the term but can be paid in instalments.
  • No refunds will be provided for missed classes.
  • Cancellations must be made in writing, by email.
  • Enrolments cannot be cancelled after the third week of term without settlement of the full term fees.
  • Age group requirements must be adhered to.
  • Respectful behaviour towards staff and fellow students is mandatory.
  • We maintain a zero-tolerance policy for violence or abuse towards staff or students.
  • We reserve the right to terminate an enrolment for violations of these terms.
  • Any materials or costumes provided by the school must be returned in good condition.
  • Regular and punctual attendance is expected from all students.
  • Parents/guardians should promptly inform the school of any changes to contact information.
  • Parents/guardians should notify staff in advance of any health issues.
  • The school is not responsible for any loss or damage to personal belongings.

By enrolling in our classes, or purchasing tickets with Staged in Kuwait, you agree to abide by these terms and conditions.